Terms of Use
These Terms of Use (Terms) apply between League of Trades Ltd (League of Trades, We, Us, Our) and You (You, Your), the person accessing or using the League of Trades website (Website).
Thank you for choosing League of Trades. Understanding these Terms is important because by using the Website You are fully accepting the Terms. If You do not accept the Terms You must immediately stop using the Website.
We reserve the right to update or amend these Terms at any time and Your continued use of the Website following any changes shall be deemed to be Your acceptance of such change. It is therefore Your responsibility to check the Terms regularly for any changes.
Your privacy matters to Us, we maintain a separate Privacy Policy that outlines how We handle Your information: www.leagueoftrades.co.uk/privacy-policy. Although it’s not part of these Terms, we encourage You to read it to better understand how You can update, manage, export and delete Your information.
About Us
We are League of Trades Ltd, a company registered in England and Wales under company number 15713078. Our registered office at Lychett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA.
The Services
We provide a comprehensive database of trade businesses across various categories and with varying amount of employees in the UK (Tradesperson, Tradespeople). To ensure the highest quality service, We gather feedback, from customers like You, for the Tradespeople by means of ratings and reviews. Your experiences help Us continuously improve a standard of excellence within the League of Trades community. Additionally, We may offer the League of Trades Guarantee, designed to protect You against sub-standard work performed by Tradespeople (Guarantee).
Your League of Trades Account
To fully engage with the Tradespeople on the Website and benefit from the Guarantee You need to register with Us for a League of Trades account (Customer Account). Please note, We reserve the right to accept or refuse any Customer Account applications.
It’s important that You do not share Your log in details, passwords or any other piece of information that is part of Our security procedures. You are responsible for Your Customer Account and maintaining confidentiality. You must notify Us immediately if Your log in details and / or password, are used without Your permission.
In the rare event that We deem Your usage of the Website inappropriate or unreasonable, We reserve the right to disable Your Customer Account.
Prohibited use
We trust You will use the Website responsibly for lawful purposes only and not:
– For any unlawful or fraudulent purpose.
– To harm, threaten, abuse, or harass another person, or in a way that invades someone’s privacy or is (in Our reasonable opinion) offensive or is unacceptable or damaging to Us.
– To gain a competitive advantage over another business in Your sector.
– To create, check, confirm, update, or amend Your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists.
– To provide any kind of commercial information service or contact data for any kind of marketing activity.
– In a way that imposes an unreasonable or disproportionably large burden on Our communications and technical systems as determined by Us.
– To tamper with, update or change any part of the Website, or attempt to interfere with how the Website works.
– Use any automated means to monitor or copy the Websites or its content.
Uploading Content to the Website
We want Our Website to be an open platform where users can share their experience and insights. Here is what You need to know about uploading content to the Website:
– If You are over 18, You are welcome to upload content to the Website.
– When You comment on a blog, post a review or provide any imagery or video content, You are granting Us permission to use that material in various ways across Our platform and beyond. This might include sharing it on other website or social media platforms. Additionally, You agree to allow Tradespeople the right to use reviews submitted about them for their business material.
– Please ensure that any content You upload is accurate, genuine, and appropriate. It should not promote illegal activity, contain personal or confidential information, or be offensive in any way.
– You agree to indemnify Us for any loss We may suffer due to Your failure to comply with these standards.
– While We usually display Your Customer Account profile name with Your material on the Website, We can respect Your privacy preferences if You ask Us not to.
– We reserve the right to reject or remove any material that doesn’t meet these standards or goes against our Terms. We may also edit contect for clarity and consistency.
If You disagree with content displayed on the Website, please reach out to Us. Whilst We cannot remove content simply because of disagreement, We will review any genuine technical or legal concerns promptly.
Tradespeople & Their Profile Pages
Your safety and satisfaction are Our top priorities when using Our Website. Here’s what You need to know:
– You acknowledge that Your use of the Website is at Your own risk. Whilst We strive to provide accurate and helpful information about Tradespeople, we advise You to thoroughly evaluate and verify the goods or services offered by any Tradesperson you find on the Website.
– It’s essential to conduct Your own due diligence when selecting Tradespeople and associated companies. We recommend checking their qualifications to ensure they meet Your specific needs.
– Please note that We are not agents for Tradespeople listed on the Website, nor do We provide guarantees for their goods and services. While some Tradespeople may be labelled as providing a Guarantee, this does not constitute a warranty, and You should assess their suitability for Your needs independently.
– Our Website may contain hyperlinks to other websites operated by third-party companies. While We strive to provide helpful resources, We do not control these external sites and cannot guarantee their content or functionality. Please use these sites at Your own discretion and adhere to their terms of use.
– Whilst we make every effort to verify the information provided by the public and Tradespeople with profiles on Our Website, We rely on information supplied by various individuals and businesses. This information does not necessarily reflect Our views, and We cannot be held responsible for any omissions or inaccuracies that may occur.
– Prices charged for work by Tradespeople may vary. All prices and fees are set by the individual Tradesperson, not League of Trades, and the Tradesperson is solely responsible for collecting any applicable taxes.
League of Trades Guarantee
We strive to ensure Your satisfaction with the services provided by Tradespeople on our Website. This is why we offer our customers the additional peace of mind of the Guarantee. Here’s what you need to know:
– If You encounter sub-standard work that you’re unable to resolve directly with the Tradesperson, We may, at our discretion, reimburse You for the work carried out.
– Under the Guarantee, we may reimburse you up to the amount paid to the tradesperson and subject to a lifetime limit of £1000.
– You can learn more about how the Guarantee works and how to submit a reimbursement request by reading the League of Trades Guarantee Policy: leagueoftrades.co.uk/guarantee-policy.
– There’s no charge to You for the Guarantee. It’s not a product warranty, endorsement, or insurance.
– Decisions regarding your eligibility and any reimbursements under the Guarantee are made solely by Us.
– To qualify for the Guarantee, You must meet certain conditions outlined in our Guarantee Policy, including being 18 years or older, legally capable of entering into a binding agreement, and not having a personal or business relationship with the Tradesperson.
– Additionally, You must have paid for the job through Our Website, registered the Guarantee, and submitted a reimbursement request within 12 months of registration. You should also not have exceeded the lifetime reimbursement limit or made previous reimbursement requests in the past 12 months.
– We may request additional information from You when reviewing your reimbursement request to ensure a fair assessment.
Disclaimers
We want to ensure You understand Your rights and responsibilities when using Our Website. Here’s what You need to know:
– While We strive to provide accurate and timely information on the Website, We cannot be held liable for any loss you may experience due to Your use or inability to use the Website, inaccuracies, or delays in the content provided.
– To the extent permitted by law, neither We nor any individuals or organisations associated with Us can guarantee that You won’t encounter any issues while using the Website, or that Your computer or server is free from viruses or harmful programs.
– It’s important to note that nothing in these Terms is intended to exclude or limit Our liability for death or personal injury caused by Our negligence or that of Our employees or agents.
– We reserve the right to update the Website and change its content as needed to improve Your experience.
– Your statutory rights as a consumer are not affected by these Terms.
– If You are under 18 years old, please obtain permission from Your parent or legal guardian before using the Website, If You are a parent or legal guardian allowing Your child to use the Website, these Terms apply to You, and You are responsible for monitoring Your child’s activity on the Website.
The Whole Agreement
We want to ensure clarity and transparency in the Terms. Here’s what you need to know:
– These Terms represent the entire agreement between You and Us regarding Your use of the Website, superseding any prior discussions, agreements, or understandings.
– The laws of England and Wales govern Your use of the Website and these C Whilst You may access the Website from various locations worldwide, You agree that the laws of England and Wales will apply to your use of the Website. We control the Website from within the United Kingdom, but you may access it from other countries with different laws. By using the Website, you agree to abide by the laws of England and Wales.
– In the event of any legal dispute, we reserve the right to take legal action against You in the country where you reside.