Privacy Policy
Privacy Policy (Policy) for Users of leagueoftrades.co.uk (Website)
Effective Date: 02nd February 2024
League of Trades Ltd(We, Us, Our) and Our Website is committed to protecting the privacy and security of the information of its users (You, Your). This Policy explains how We collect, use, disclose, and safeguard Your information when You use the Website. Please read this Policy carefully to understand Our practices regarding Your information and how We will treat it.
Information We Collect
We may collect the following types of information from You:
Personal Information That You Give Us: We collect essential details such as Your name, email, and preferences when You register or interact with Our services, to enhance Your experience on Our platform.
Usage Information: We monitor Your engagement with Our site to continuously improve Our services.
Technical Data: Technical aspects like Your IP address are collected to ensure the optimal functionality of Our Website.
Cookies: Our Website uses cookies to enhance Your user experience and to gather insights into user preferences. You can control cookie settings in Your browser preferences.
Use of Your Information
We use Your information for:
Service Enhancement: We utilise Your data to facilitate services such as providing quotes from tradespeople, processing job payments, and publishing reviews, aiming to streamline Your experience.
Communication: With Your consent, We may send You relevant updates and offers. You have the freedom to opt-out of these communications at any time.
Reimbursement Request Using League of Trades Guarantee: We use Your personal data along with job specific information such as invoices or photographs of work carried out to establish the decision on any Reimbursement Request.
Analysis and Development: We analyse user interaction to better understand Your needs and to improve Our offerings.
Legal / Regulatory: Including fraud prevention to safeguard the public against illegal and fraudulent activities.
Sharing Your Information
We may share Your information with:
Tradespeople: for service fulfilment or to comply with legal requirements.
Third Party Direct Marketing: If You have provided consent or We have the right to do so. You can unsubscribe at any time by selecting “Unsubscribe” in our email communications.
Payment Processors: If You are making a payment through the League of Trades system, Your payment information will be processed by our third party payment process provider Stripe.
Data Processors: Our data processors will only have access to personal data needed to allow them to make Our services available to You.
We ensure that Your data is shared responsibly and in alignment with Our privacy commitments.
Data Security
We implement reasonable and appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of Your personal information stored on Our platform.
Your Rights
You are entitled to various rights under the GDPR and the Data Protection Act 2018, including the right to access, correct, or object to the use of Your personal data. Should You have any concerns or wish to exercise Your rights, please contact Us.
Third Party Links
The Website contains hyperlinks to websites owned and operated by third parties. This Privacy Policy does not apply to those other websites. We encourage You to read the privacy statements on the other websites You visit, as they will govern the use of any personal data You provide when visiting those websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and Your use of such websites is at Your own risk.
Changes to This Privacy Policy
We may update this policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
Contact Us
For any inquiries or to exercise your privacy rights, you may reach us and our data Protection Officer via email at: dpo@leagueoftrades.co.uk.
If you’re not satisfied with our response to any enquiry or complaint or believe our processing of Your personal data does not comply with data protection law, You can make a complaint to the Information Commissioners Office (ICO) by:
Writing to: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Calling: 0303 123 1113
Or submitting a message through their website: www.ico.org.uk
We appreciate Your trust in League of Trades and are committed to providing You with a secure and positive experience.