Privacy Policy for Tradespeople
Privacy Policy for Tradespeople on leagueoftrades.co.uk
Effective Date: 02nd February 2024
League of Trades Ltd (We, Us, Our) and our website www.leagueoftrades.co.uk (Website) is committed to protecting the privacy and security of the information of businesses (You, Your) on Our Website. This Privacy Policy explains how We collect, use, disclose, and safeguard your information when You, as a tradesperson or business entity, use Our Website. Please read this policy carefully to understand our practices regarding Your information and how We will treat it.
Information We Collect
We may collect the following types of information from You when You register Your business or claim Your listing on the Website.
Business Contact Information: This includes Your business name, address, email address, phone number, and other contact details.
Financial Information: For businesses opting for plans which includes the League of Trades Guarantee we collect payment information through our third-party payment processor, Stripe. We do not store your financial information on our servers.
Payment Information: If You choose a plan that includes a monthly or annual payment for services we offer to Your business, we will require either payment card or direct debit information. This information will be stored through our third-party payment processors Stripe and GoCardless. We do not store this information on our servers.
Business Operation Details: Information related to the services You provide, business hours, and other operational details.
User-Generated Content: Information You provide when claiming or updating a listing, such as descriptions of your services, photos, and reviews.
Cookies and similar technologies: We track Your use of Our Website through cookies and other similar technologies so that we can provide important features and functionality on our Website, monitor its usage, and provide You with a more personalised experience. You can control cookie settings in Your browser preferences.
Use of Your Information
We use Your information to:
– Provide, maintain, and improve Our services, including displaying Your business listing on the Website.
– Communicate with You about Your account, system updates, and other service-related notices.
– Process payments through Our third-party payment processor, Stripe.
– Generate verified reviews for transactions completed through Our payment system.
– If You have provided Your consent or We otherwise have the right to do so, We may use Your contact details to send You direct marketing and keep You informed of promotional offers by email, SMS, post or telephone relating to Our products and services.
– We use cookies and similar technologies to track Your activity on Our website so that We can provide important features and functionality on Our Website, monitor its usage, and provide You with a more personalised experienced.
– We may use Your personal data for internal training purposes so that Our staff have the knowledge and expertise they need to ensure We provide You with the best possible customer experience.
Sharing Your Information
We may share your information with:
Service Providers: Third-party companies that perform services on our behalf, such as payment processing, web hosting, and analytics.
Trusted Business Partners: would also like to use your name, email address, postal address and telephone number to inform you of similar products, services and promotional offers. We will only share your personal data with our partners where you have provided us with your consent to do so. the “Unsubscribe” link in any of their emails or managing your preferences via their website.
Legal Obligations: If required by law, we may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Data Security
We implement reasonable and appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information stored on our platform.
How long we keep your personal data for
We retain your personal data for no longer than is necessary for the purpose it is provided. What this means in practice will vary between different types of data. When determining the relevant retention periods, we take into account factors including:
– Legal obligations under applicable law to retain data for a certain period of time.
– Statute of limitations under applicable law.
– Potential or actual disputes.
– Guidelines issued by relevant data protection authorities.
Otherwise, we securely erase your personal data from our systems when it is no longer needed.
Your Rights
Under the GDPR and the Data Protection Act 2018, you have the right to access, correct, delete, and restrict the processing of your personal information. You also have the right to object to processing and the right to data portability.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.
Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at dpo@leagueoftrades.co.uk.
If you’re not satisfied with our response to any enquiry or complaint or believe our processing of your personal data does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) by:
Writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF;
Calling: 0303 123 1113; or
Submitting a message through the ICO’s website at: ico.org.uk.